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How to negotiate with Comcast / XFINITY and get the best deal
Comcast Xfinity takes advantage of their extensive cable network to deliver some of the fastest and most affordable Internet plans in the US. They also offer phone, TV, and wireless service. This Internet-only deal has download speeds up to Mbps and upload speeds around 10 Mbps. This combination is a good fit for a household with 3—4 members with multiple devices used for streaming video, video chat, social media, and gaming.
Unlike most TV and phone bundles, subscribers don t have to sign a 1—2 year agreement to get this Internet plan. Renters, students, and customers who expect to move benefit from no-contract plans. Rather than paying a fee to break the contract, you simply cancel service and return equipment whenever you like. Xfinity s Signature Triple Play plan is currently the best value option for households that need lots of premium TV access, multi-room DVR service, premium Internet speed, and a home phone.
With a two year contract, installation is now free for this plan as well. Netflix, Starz, and Showtime are all included in the price of this plan. Including Netflix in a cable plan is a new option, made possible by a recent deal between Comcast and Netflix. Soon this will be standard in the cable industry, but for now Xfinity has the edge on low-cost Netflix. This makes their X1 DVR service extremely competitive for customer who otherwise might "cut the cord" and opt for a Roku.
The Mbps download speed Internet included with this plan is fast enough for a busy home with 3—6 members, assuming everyone has their own laptop or two, smartphone, and etc. Using WiFi, you can expect to see download speeds closer to once you spread the bandwidth around a large household. This is still more than enough to handle streaming 4K and HD video, gaming, and video chat.
Xfinity almost always beats traditional DSL in terms of speed and reliability. Comcast Xfinity has a bad rap in the home Internet and TV market. Data caps have emerged as a hot topic among Internet users, particularly since they can make it more problematic to use streaming services instead of cable TV plans. As of the average monthly usage of Xfinity customers was only 88 GB.
What Xfinity lacks in data flexibility, they make up for with practical common-sense plan pricing. Here are a couple tips to keep in mind while you compare plans: Tip 1: Every time they have to send a technician to install service for a new resident, it costs them money. As you might expect, they are willing to provide service at a much lower monthly price if you sign a 1—2 year agreement. Luckily, the solution here is simple:. Tip 2: The solution? Buy your own modem and router from a third party.
Amazon, Best Buy, and your local retail establishments should have dozens of modem and router options compatible with Xfinity. We suggest getting a separate modem and router rather than a combo device so you can easily upgrade the router in the future without paying for both. For casual watchers who only watch a couple shows once in a while, cutting the cord from cable entirely is probably a time and money saver. Xfinity is angling for their own share of the over-the-top streaming market, and their X1 platform  is the latest incarnation of that quest.
Like many other services, Xfinity offers a smart mobile app that allows you to stream your entire DVR contents to any Android or iOS device. The X1 itself also features robust voice controls to help you find what you want to watch. While their upload speeds and customer service get mixed marks, the overall service provides reliable speeds at a bargain value compared to DSL and wireless in most cases.
Jessica Sims is a technology blogger and broadband industry veteran. Her background as an administrator and customer support employee for a major ISP informs her passion for helping consumers understand their service options. James Webb is a tech and gadgets expert with a focus on educational content development. He draws on his background in the startup world to make complicated technologies and topics easy to understand for normal folks.
Internet service providers typically offer promotions and special deals to new customers only. However, there are a few things you can try to lower your bill. Yes, all voice service providers are required by law to offer customers the option to keep their existing phone when switching service. It is possible to have multiple Xfinity DVR boxes on select markets. Xfinity has no international sports fee, only regional. Great for households with people Fast download speeds up to Mbps Upload speeds up to 10 Mbps Good for streaming video, gaming, browsing social media, and video chat No contract No termination fees.
Pros High download speeds, with averages well over Mbps Quick installation and third-party router support Customizable TV packages. Cons Limited upload speeds on most residential plans Mixed customer service reviews Data caps on residential plans. Luckily, the solution here is simple: When the bill increases, call the provider and request a reduction. Xfinity does a good job at customer retention and is often willing to work with you if you pay your bills on time and ask politely.
References and Footnotes http: Restrictions apply. Not available in all areas. New residential customers only. Limited to Blast! Installation offer includes standard installation. Equipment, additional installation, taxes and fees, and other applicable charges extra. Pricing subject to change. Service limited to a single outlet. May not be combined with other offers.
Actual speeds vary and are not guaranteed. Xfinity hotspots included with Xfinity Internet Performance and above. Limited hotspot access included for Performance Starter and below. Available in select areas. Call for restrictions and complete details. All rights reserved. Early termination fee applies if all Xfinity services are cancelled during the agreement term.
After term agreement, or if any service is cancelled or downgraded, regular rates apply subject to change. Limited Basic service subscription required to receive other levels of service. On Demand selections subject to charge indicated at time of purchase. Not all programming available in all areas. Must activate Netflix subscription on X1 to begin viewing programming.
Netflix uses your Internet service and will count against any Xfinity data plan. In the case of Xfinity cancellation, Netflix will resume charging original method of payment for existing account holders. If there is a power outage or network issue, calling, including calls to , may be unavailable. Jessica Sims Jessica Sims is a technology blogger and broadband industry veteran.
James Webb James Webb is a tech and gadgets expert with a focus on educational content development. I m an existing Xfinity customer and would like to upgrade to a triple play plan. How can I get the best possible deal? September 14, Internet service providers typically offer promotions and special deals to new customers only. Can I get an Xfinity bundle with phone but keep my existing phone number? September 4, Yes, all voice service providers are required by law to offer customers the option to keep their existing phone when switching service.
Does Xfinity have an international sports fee? August 10, Xfinity has no international sports fee, only regional. TV, Internet, and Phone Bundles. Limited Basic. Unlimited calling nationwide.
Comcast XFINITY Deals and Promotions
We ve noticed that Xfinity s plans vary by region, so be sure to verify pricing and plan terms with them before ordering service as all plans or promotions may not be available in all areas or to all customers and can expire at any time. In addition to Internet plans, they deliver TV, home security, and home phone services. On this page you ll find Xfinity pricing and deals, along with consumer reviews and actionable advice on how to choose the best deal for your needs. Here are the key items to understand before you sign up for a Comcast Internet offer:. Xfinity often called Comcast offers more Internet plans and packages than just about any provider.
Negotiation is a critical life skill whether you like it or not. Still, lots of people hate negotiating.
I noticed my bill went up this month. My one year promotion ends on Feb 5th. I have internet and TV and I would like to find any offers for existing customers that will lower my bill. If any Xifnity support can help me I would appreciate that. Hello, and thank you for reaching out to us.
How to Negotiate a Lower Comcast XFinity Bill
Sure, I could get rid of cable completely. Comcast has since updated their speeds and pricing, so research what the current offerings are in your area, and substitute in the script. I picked up the phone and called XFinity customer service number: This should get you connected to an XFinity retention specialist, who have a little more power to offer discounts than other customer service reps, or so the theory goes. My discussion was almost identical to this — and this Comcast script has reportedly worked well for hundreds of readers:. Score another one vs. Comcast customer service.
XFINITY From Comcast Deals: TV, Internet, and Phone Bundles
I have the Preferred Double Play. Included Blast Mbps and channels with HD. It ends in February and right now I can renew it for another 2yrs. Morac to srtdodge For me, easy FureverFurry to Anone. Make sure they put it in records so you can still get available and change if you find a better rate at any tiimr. GTFan to dishrich.
How To Get Comcast Promotions For Existing Customers
Comcast Xfinity takes advantage of their extensive cable network to deliver some of the fastest and most affordable Internet plans in the US. They also offer phone, TV, and wireless service. This Internet-only deal has download speeds up to Mbps and upload speeds around 10 Mbps. This combination is a good fit for a household with 3—4 members with multiple devices used for streaming video, video chat, social media, and gaming. Unlike most TV and phone bundles, subscribers don t have to sign a 1—2 year agreement to get this Internet plan. Renters, students, and customers who expect to move benefit from no-contract plans. Rather than paying a fee to break the contract, you simply cancel service and return equipment whenever you like.
If you are a current Comcast Xfinity customer, chances are your most recent bill was higher than the last month. It seems as though on a regular basis, the cost of the equipment, broadcast fees, or some other fee increases for Comcast resulting in a higher bill for consumers. So what are your options for fighting back? Do you just accept it the price increase? Do you call to see if there are any Comcast Xfinity deals for current customers? Or do you just cancel service completely? In the past, one of the easiest ways to save money on your cable bill was to call up and ask for any Comcast renewal deals.
Offers and availability vary by market and are subject to change. They are committed to providing their customers with quality service for an affordable price. Many people choose them because of the special offers and promotions that they offer. Xfinity promotions include bundle packages. Bundles allow you to combine two or more Xfinity services into one low monthly bill. The basic bundle package is the XF Double Play. It lets you pick two services and get them for a lower price than you would pay if you got them from two separate providers. This packages gives you access to every Xfinity service—Digital Cable, High-Speed Internet, and Digital Voice—for one affordable price that fits into every budget. When you take advantage of promotions and bundles, you can be sure that you are getting the best service for your money.
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